Where do you ship orders to, and how?

We ship customer orders to Canada and the United States only. Retailers who join our re-seller program may have orders shipped to them outside of North America if certain payment methods are used and the retailers use their own shipping account. Please note that orders addressed to freight forwarders without prior approval from us will be canceled.

Normally we ship orders the same or the next business day. Our shipping cut-off time is 2pm EST. Orders placed after 2pm are normally shipped the next business day. As soon as we ship your order, you'll receive a notification email summarizing your order and providing a tracking link for your package.

Shipments within Canada are made using Canada Post's Expedited Parcel Service or UPS Standard or Express Saver.

Canada Post Expedited Parcel
  • $9.50 flat rate for Ottawa area (appears at checkout once postal code is entered, 75km radius from Ottawa)
  • $13.50 flat rate for Ontario and Quebec
  • $15.50 flat rate for all other provinces
  • Signatures are required for all orders valued at $300 or greater unless we are instructed otherwise. Canada Post orders over $800 to commercial addresses will ship using UPS Standard instead.
UPS Standard (click for transit estimates)
  • $16.25 flat rate for Ottawa area (appears at checkout once postal code is entered, 75km radius from Ottawa)
  • $21.50 flat rate for Ontario and Quebec
  • $26.50 flat rate for all other provinces
UPS Express Saver (next business day)
  • $44.50 flat rate for Ottawa, Ontario and Quebec
  • $63.50 flat rate for all other provinces
Shipments to the United States are made using UPS Standard International. 
UPS Standard International
  • Rates vary from $25-$43 CAD by order weight            

Please note that we do not guarantee delivery times and that refunds on shipping fees are not provided for overdue shipments.


Still need help? Contact Us Contact Us