WDLabs Product Troubleshooting
If you're having issues with a WDLabs product, please take a look at their WD Community page first to see if it is a common issue. Please note that the PiDrive products have been discontinued, so their support may be limited.
To contact WDLabs for further support, please phone them using the general support number on their contact page. Many customers have reported bugs with the online submission form, so we don't recommend using it.